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Account & Data Deletion

Effective September 15, 2026

Albumly gives account owners a direct way to permanently delete their account and stored archive.

On this page Delete from Settings What deletion removes Recurring subscription safety What may remain temporarily Need help?

Delete from Settings

Sign in to Albumly, open Settings, and use Delete Account. You will be asked to confirm the action and, for password-enabled accounts, verify your current password.

What deletion removes

Account deletion removes your Albumly account record, profile, memories, media references, timeline items, family invitations and access relationships, settings, and other user-linked application records. Albumly also attempts to delete associated private media objects from configured storage.

Recurring subscription safety

If an active Razorpay subscription is linked to the account, Albumly attempts to cancel recurring billing before completing account deletion. If cancellation cannot be confirmed, deletion may be stopped so the account is not removed while an unmanaged recurring charge remains active.

What may remain temporarily

Limited information may remain for a legally required period in payment-provider records, security/fraud logs, protected backups, or records necessary to establish or defend legal claims. Backup copies rotate out according to backup-retention schedules.

Need help?

If you cannot access your account or need deletion assistance, contact support@albumly.in.

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