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BILLING POLICY

No Refund & Cancellation Policy

Effective September 15, 2026

Albumly paid plans are recurring monthly or yearly subscriptions. This policy explains renewals, cancellation, plan changes and our no-refund policy.

On this page Monthly and yearly subscriptions Canceling your subscription No refund policy Plan changes Changing billing frequency Failed renewals Billing support

Monthly and yearly subscriptions

The 10 GB Monthly plan is ₹79 per month. The 10 GB Yearly plan is ₹699 per year. The 50 GB Yearly plan is ₹1,699 per year. Razorpay processes recurring payments at your selected frequency until canceled. Existing paid subscriptions retain their authorised terms unless changed by the subscriber.

Canceling your subscription

You can cancel future renewal from Albumly’s Plan & Storage page. Cancellation is scheduled for the end of the current paid billing period so paid access ordinarily remains available until that date.

No refund policy

Completed Albumly payments are non-refundable. We do not provide discretionary refunds or partial refunds for unused time, change of mind, failure to use the service, cancellation after a charge, or a later decision to move to a lower plan.

This policy does not remove any refund, reversal, or consumer right that Albumly is legally required to provide under applicable law or a binding payment-provider requirement.

Plan changes

Changes within the same billing frequency take effect at the next renewal where supported by Razorpay. The selected plan and price are shown before you submit the change. The current paid period keeps its existing storage limit.

Changing billing frequency

To change between monthly and yearly billing, cancel renewal and select the new plan after the current paid period ends. No additional subscription is created while the current paid subscription remains active.

Failed renewals

If a recurring payment fails, Razorpay may retry it under its subscription rules. Paid access is available only through the confirmed paid period. After it expires, album, upload and sharing access pauses until a paid subscription is active. Account management and data export remain available.

Billing support

For billing questions, email support@albumly.in. Include your Albumly account email and relevant Razorpay payment or subscription ID if available. Never send passwords, OTPs, UPI PINs, or full card numbers.

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